custom your tshirt

To ensure the longevity and vibrancy of your garment, follow these care instructions:

• Washing:
  Machine wash with similar colors.
  Wash inside out.
  Use a gentle cycle with a maximum temperature of 30 degrees Celsius.
• Drying:
  Tumble dry on a low setting to prevent fabric damage.
• Bleaching:
  Use only non-chlorine bleach when necessary.
• Dry Cleaning:
  Avoid dry cleaning, as it may affect the fabric’s integrity.
• Ironing:
  Do not iron to maintain the garment’s original quality.

Shipping and Delivery:

• We primarily use OZONEXPRESS for shipping orders. We aim to process and ship your order within 48 to 72 hours from the time of purchase. Please note that this timeframe may vary during peak seasons or due to unforeseen circumstances.

Return:

• We want you to be completely satisfied with your purchase. If something is not quite right, you have 4 days from the date of receipt to return your items for a full refund. To be eligible for a refund, please ensure that the items meet the following criteria:
  1. Items must be in an unused and unaltered condition.
  2. Items must be returned with their original tags and packaging.
• To initiate a return, please contact our customer support team at whatsapp or instagram page

Items That Cannot Be Returned:

• Please note that we do not accept returns for any custom-designed products. Once a custom product has been ordered and payment has been received, it cannot be returned or refunded.

Lost or Damaged Shipments:

• In the event that your order is lost or arrives damaged, please contact our customer support team within 2 days of receiving your order. We will work with you to resolve the issue, which may include replacement, refund, or other appropriate measures.